Due to our good delivery experience (with Julien) at Mount Alvernia Hospital, we decided without a doubt to go back.
And how was our 2nd delivery experience and stay there?
For the following reasons:
1. Awesome customer service
Every single nurse that attended to me were friendly, motherly (for the older nurses), very patient, caring, knowledgeable, personal EVEN THOUGH they were running short of manpower that weekend. More than half of them would ask about my family, my delivery.
In one instance, while I was being wheeled into a 2-bedder maternity ward (as all the 1-bedders were unavailable that busy weekend), the hubby stopped the nurse in her tracks and requested for a change to a 1-bedder room in the medical ward instead. (The 2-bedder was too cramped for our liking!)
The nurse immediately pushed me out of the room and made arrangements with a great can-do and will-do attitude… no signs of displeasure or complaints! She even apologized to us for what seemed like a hundred times, for the inconvenience caused due to the lack of rooms! And not forgetting it was a very busy day and we had seen her running in and out of the delivery wards.
The hubby also went back to the hospital after we were discharged to settle Jensen’s birth certificate. He took the shuttle bus provided by the hospital and was very impressed with the bus driver – he was smiling and saying his ‘Thank you and Goodbye’ to the alighting passengers!
2. Affordable rates
Our hospital bill came up to be $5k+ for a natural, unassisted delivery with epidural, a comfortable stay at a Single Deluxe Room, companion charge, doctors' fees and baby's stay...… Very affordable as compared to the other private hospitals.
3. Comfortable room
Here are some pictures!
My warm and cosy room
Flat screen TV with HBO movies to entertain me
Nice and spacious bathroom
Sofa cum hubby’s bed
There was a mini fridge and lots of cabinets and drawers to accommodate our stuffs as well!
We definitely enjoyed our short stay there!
Do share with me your hospital stay experiences if you can, enjoyable or not so enjoyable.
Now signing off with a picture of Jensen at Day 7!